Frequently Asked Questions
Browse questions frequently asked Directa, about our products and the services we offer.
Common FAQs
Directions Via Chelmsford by-pass and Danbury.
Turn off M25 at Junction 28, onto the A12 heading towards Chelmsford. Stay on A12 until taking the slip road off for the A414, heading towards Maldon and Danbury. Carry on up through Danbury passing 2 small roundabouts, coming to a 3rd roundabout. Go straight over onto the B1010. Take the first turning on the right which is Marlpits Road, stay on this road through Cock Clarks, you will pass a water tower on your left and come to a T-junction, turn left and Directa is just up on the right hand side.Directions Via A127, A130 or Wickford and South Woodham Ferrers.
M25 – leave motorway at junction 29 – A127 in direction of Southend. Leave dual carriageway on to A132 in direction of Wickford. Through Wickford on A132 – until you reach a major 6 pin roundabout at Rettendon roundabout following signs for South Woodham Ferrers/ Cold Norton/Burnham on Crouch. The road B1012 skirts around South Woodham Ferrers then through Stow Maries into Cold Norton (6 miles approx in all). At Cold Norton you will notice on your right a large Golf and Country Club called ‘The Three Rivers’. We are situated just past it – a few hundred yards on the right-hand side.Directa (UK) Ltd, Cold Norton, Essex. CM3 6UA Tel: 01621 828882. Mon to Fri 9.00 a.m. to 5.00 p.m. – – – – – – – – – – – – – – – – – – – – – – – Registered in England No. 1008317 Registered office: Cold Norton, Essex. VAT No. GB 997 3179 56
Your Account
Products
Prices
Deliveries
- Order value up to £75 – Charge will be £9.99
- Order value above £75 – 9% Freight Charge
- Order values above £500 – 6% Freight Charge
- 24 hours deliveries P.O.A (price on application).
- All Non mainland U.K. (INCLUDING Highlands & Islands) P.O.A (price on application)
- All Export Deliveries P.O.A (Price on application)
- Before 10.30am (additional charge)
- Before 12pm (additional charge)
- Next Day (standard)
Ordering
- Search or Browse the site adding items to your ‘basket’ and then ordering and paying by debit or credit card.
- Account Customers can order online and pay by debit or credit card.
- Telephone: We are always happy to speak to you, especially when you have an order! So please do not hesitate to pick up the phone and ring 01621 828882
- E-Mail: They will also deal promptly to emails received at: sales@directa.co.uk
- Post: Orders can be posted to: Directa (UK) Ltd, Cold Norton, Essex CM3 6UA
- Using your own order form or letterhead, please state whether you are running an existing account (quote the number if possible) or simply state new account required
- Remember to quote the product reference of the items required
- State clearly the desired quantity needed
- Inform us of the delivery address, if different to that on the letterhead
- If you have already told us of the order by phone or fax, mark the order ‘Confirmation’.
- Using your own order form or letterhead, please state whether you are running an existing account (quote the number if possible) or simply state new account required
- Remember to quote the product reference of the items required
- State clearly the desired quantity needed
- Inform us of the delivery address, if different to that on the letterhead
- If you have already told us of the order by phone or fax, mark the order ‘Confirmation’.
Ordering Overseas
- Product Name and Part Number
- Quantity Required
- Your Location