Orders- How to Order from Directa
NB: OUT OF STOCK ITEMS - If an item you wish to order is showing out of stock please call us on 01621 828882 as we may be due a delivery or can usually get the items you require in a couple of days. Alternatively you can email us at firstname.lastname@example.org and let us know which product/s you are wishing to order.
Directa prides itself on being a flexible supplier, in keeping with this we offer a range of options on ordering so that customers can choose the one that suits them best.
On www.directa.co.uk there are a number of options
- Search or Browse the site adding items to your 'basket' and then ordering and paying by credit card.
- Where you the customer already know the part number from a prior order or from the printed catalogue simply key the part numbers and quantities into the order pad on the home page. This will instantly put these products into your basket.
- Account Customers wishing to use their account can add items to basket in either of the ways above and then click on the Account Order button.
We are always happy to speak to you, especially when you have an order! So please do not hesitate to pick up the phone and ring 01621 828882
Our regional sales teams will process faxed orders upon receipt.
- International Sales- 01621 828072
Directa (UK) Ltd, Cold Norton, Essex CM3 6UA
- Using your own order form or letterhead, please state whether you are running an existing account (quote the number if possible) or simply state new account required
- Remember to quote the product reference of the items required
- State clearly the desired quantity needed
- Inform us of the delivery address, if different to that on the letterhead
- If you have already told us of the order by phone or fax, mark the order 'Confirmation'.
ITEMS THAT SHOW IN STOCK WILL BE DESPATCHED AS SOON AS PAYMENT HAS BEEN TAKEN AND CLEARED (THERE MAY BE A SHORT DELAY IF YOUR ORDER IS FOR MORE THAN WE HAVE IN STOCK - IF YOU NEED YOUR GOODS URGENTLY PLEASE CHECK STOCK LEVELS WITH US BY CALLING 01621 828882).