Hi there, I'm Tony and I would like to say a big hello to my customers in Wales. Some of you have put up with me for over 20 years. A few will even remember when I started here as a young man. It really is a pleasure to have grown with loyal and caring customers. You even sent me cards when I got married and when my son was born. Sometimes it's hard work keeping you all happy, but I love sharing a laugh or two with you, and I always look forward to what the future holds.

Our Marketing Department wanted to know who I thought I'd be as an animal, film star and a cartoon character. Well the animal would have to be a grizzly bear, they're cuddly, family loving creatures, that love fishing, but also hibernate from the winter (they have the right idea). The film star would be Bruce Willis (we share the same hairline!). The cartoon character is Wile E. Coyote, because he never gives up, no matter what happens to him. (Did he ever catch Road Runner?).

I can always do with more customers, so if there is anything I can do to assist you in any way, don't hesitate to contact me on 01621 828882 ext 237, or e-mail me at scottishsales@directa.co.uk